Shipping policy

Shipping Policy

We are committed to providing a reliable and transparent delivery service to all our customers across the United Kingdom. Please read the following information regarding our shipping procedures and delivery times.

Shipping Rates

We offer a Standard Delivery service for £1.99 on all orders with a total value below £50.

For orders with a value of £50 or more, we are pleased to provide Free Standard Delivery. The free shipping option will be automatically applied at checkout once the qualifying order value has been reached.

Order Processing

All orders are processed within 1–2 business days after payment has been successfully confirmed. Orders placed during weekends or public holidays will be processed on the next available working day.

Once your order has been processed and dispatched, you will receive a confirmation notification informing you that your parcel is on its way.

Estimated Delivery Time

Following dispatch, orders are typically delivered within 7–14 business days throughout the United Kingdom.

Please note that delivery times are estimates and may occasionally vary due to factors beyond our control, including but not limited to courier delays, seasonal demand, customs procedures, or adverse weather conditions.

Delivery Information

Customers are responsible for ensuring that the delivery address provided at checkout is accurate and complete. We cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete address information.

Tracking Information

Where available, tracking details will be provided once the order has been dispatched, allowing you to monitor the progress of your delivery.

Contact

If you have any questions regarding your order, shipping status, or delivery arrangements, please do not hesitate to contact our customer support team. We will be pleased to assist you.